FAQ
Questions and answers.
Quotes, rewires, fuse boards, cameras, alarms and smart homes. If your question is not here, call or send a message.
General
How do I get a quote?
Use the quote form, call or send a WhatsApp with a few photos of the job. For most jobs we can give you a price after a short visit, and some small jobs can be priced from photos.
Which areas do you cover?
We are based in Uxbridge and work across West London and nearby. If you are not sure whether we cover your area, just ask.
Can I send photos first?
Yes, please do. Photos of the fuse board, the room and anything that worries you help us understand the job before we visit.
Do you tidy up after the job?
Always. Dust sheets go down before we start, and the rubbish goes with us at the end of each day.
Will I get paperwork?
Yes. We test everything before we leave and hand over the paperwork that applies to the work.
Do you work for landlords and letting agents?
Yes. We can help with alarms, repairs and upgrades in rented homes, and keep you updated while the tenants are in.
Do you take small jobs?
Yes. A single socket, a new light or a fault that keeps tripping is still worth a call.
What should I do if something smells like burning?
Switch off the circuit at the fuse board if it is safe to do so, stop using the socket or appliance, and call an electrician. If there is smoke or fire, get out and call 999.
Home electrics About home electrics
How long does a full rewire take?
It depends on the size of the home and how it is built. A typical three-bedroom house takes around one to two weeks of electrical work, with plastering and decorating afterwards. You get a timeline with the quote.
Can we stay at home during a rewire?
Often yes, working room by room, but a rewire is dusty and the power will be off for parts of some days. We will talk through the plan that suits your home and routine.
Do I need a new consumer unit?
If you have an old fuse box, no RCD protection or a board that trips for no clear reason, it is worth having it looked at. We will tell you honestly whether an upgrade is needed or not.
Will I get paperwork for the work?
Yes. Everything is tested before we leave, and you get the paperwork that applies to the job.
Commercial About commercial
Can you work outside our opening hours?
Often, yes. Tell us when you trade and we will plan the noisy or power-off parts of the job around it.
Do you take on small commercial jobs?
Yes. From a single new socket or light to a full fit-out.
Can you upgrade our lighting to LED?
Yes. We can replace old fluorescent fittings with LED panels, track lights or downlights, usually a floor or a room at a time.
CCTV About CCTV
How many cameras do I need?
Most homes need two to four: the front door, the drive, the back garden and any side access. We will suggest a number after a quick look.
Can I watch the cameras on my phone?
Yes. We set up live view and playback on your phone before we leave.
Do the cameras work at night?
Yes. Modern cameras have infrared or colour night vision, and we place them with the lighting in mind.
Where is the footage stored?
On a recorder inside your home or business, with a cloud backup if you would like one.
Security About security
Wired or wireless alarm?
Wired systems are very reliable and suit homes being renovated. Wireless systems are quicker to fit in finished homes. We will recommend what suits your property.
Can I set the alarm from my phone?
Most modern systems can be set and unset from an app, with alerts if something is triggered.
Can you fit door entry to a block of flats?
Yes, from a single house to a shared entrance with a handset in every flat.
Fire alarms About fire alarm
Do smoke alarms have to be mains-wired?
New homes and major renovations need mains-wired, interlinked alarms. In existing homes battery alarms can meet the minimum, but mains-wired interlinked alarms give better protection because one alarm sets them all off.
How often should alarms be tested?
Press the test button once a month, and replace alarms at the end of their life, usually around ten years.
Can you help with a system for an HMO?
Yes. Shared houses often need more detection than a family home. We can look at what you have and what is needed.
Smart home About smart home
Which smart system should I choose?
It depends on what you already use. We keep it simple, so the lights still work from normal switches and the whole family can use it.
Do I need rewiring for smart lighting?
Often not. Many smart switches fit existing wiring, though some need a neutral at the switch. We check before you buy anything.
Can you fix weak Wi-Fi?
Yes. Wired access points in the right places fix most dead spots far better than plug-in boosters.
Still have a question?
Call, WhatsApp or send the details through the quote planner. A photo often answers it faster.